Guides

Short answers to the questions we get asked most, written for Kenyan roads and Kenyan garages.

Buying a car

How to check a used car's service history in Kenya

Before you pay a deposit: get the paperwork, check the mileage only goes up, call the garage, and run an NTSA copy of records on eCitizen.

Owning a car

What to check before you approve a garage quote

Get it itemised, ask what is urgent and what can wait, check genuine vs aftermarket parts, and approve line by line in writing.

What a car service history should include

Every entry needs a date, the mileage, what was done, the parts used, who did it and what it cost. Here is how to keep one that a buyer will trust.

Running a garage

Garage management software in Kenya: what to look for

Job cards that follow the car, quotes the customer approves in writing, invoices, parts, staff roles and a list of who is due back. And it has to work on a phone.